General: What is a Service Point?
- Details
- Published: Saturday, 23 July 2011 03:06
A Service Point for CSI tools is the main contact person within the customer's organization who coordinates the distribution of software and security manifest files. The Service Point provides the user with the required materials and information to start working with CSI tools applications. The Service Point is as such the "first line of help" to assist with license issues, installation problems or related questions in the organization. The Service Point should register on the website and will receive the appropriate access rights in our Customer Center to download the application installers/upgrader and relevant documentation.